The service is not for commercial use or resale. Your Straight Talk Hotspot and BYOT device or service has security limitations. For example, if you purchase a 3 month Service Plan, your Auto-Refill will occur every 3 months. Straight Talk Service is provided at Straight Talk’s discretion. Certified pre-owned phones are not covered by a limited warranty but may be returned for a refund within 30 days of purchase. If your data speed is reduced, the reduced speeds may impact the functionality of some data applications, such as streaming audio or video or web browsing. In the event any provision contained in this Agreement is deemed unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. ANY OPT-OUT RECEIVED AFTER THE OPT-OUT DEADLINE (OR, IN THE CASE OF THOSE MAILED, POSTMARKED AFTER THE OPT-OUT DEADLINE) WILL BE INVALID, AND YOU MUST PURSUE YOUR CLAIM IN ARBITRATION. Straight Talk finally added 10GB of mobile hotspot data to their $55 Unlimited Plan. Attempting to send international messages where not permitted or supported could result in Service deactivation. Straight Talk will not be liable to you for any actual, direct or indirect, special, incidental, consequential, exemplary or punitive damages of any kind, including lost profits (regardless of whether it has been notified such loss may occur) by reason of any act or omission in its provision of equipment and/or Services or by reason of any interruption in service. Minutes are not deducted for calls to 911. Use of Information : Straight Talk and/or other third parties from which you acquire Web Content/Apps may retain, use, and share information collected from you when you download, use, or install Web Content/Apps. 3. In the event of a deactivation, your minute, text and data balance previous to deactivation will be cleared from the account. It may take 24 hours or more to update the address information. Straight Talk reserves the right to cancel or deactivate service, and/or reduce data throughput in order to protect the Carrier’s network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of Straight Talk service. No international roaming allowed. In some circumstances, you may be provided notice and an opportunity to take corrective action with respect to unauthorized uses before their service is terminated. Other terms and conditions apply. You agree not to unlock, reflash, tamper with or alter your Straight Talk Product in a manner which conflicts with Straight Talk’s Unlocking Policy referenced in Section VI below. Registered to LTE network Green blinking and connected to LTE network. 9. Additional Terms and Conditions for Straight Talk International Long Distance Service, III. They offer wireless hotspot data-only plans for their hotspot devices but do not include it with Mobile plans. And my service is definitely not expired. Additional points are required for higher priced plans. If you are not on an Unlimited Plan or using Wi-Fi, data will be deducted from your data balance. Some functions and features referenced in the manufacturer’s manual provided with your Straight Talk Product may not be available. Please refer to the latest Terms and Conditions of Service. III. When using this App, standard data rates may apply. A phone registered with Straight Talk under the “Bring Your Own Phone” program is not covered by Straight Talk. No credit is given for dropped calls. We are not responsible for any transmission failure, interruption, or delay related to Web Content/Apps, or any content or website you may be able to access through the Web Content/Apps. Estimates of data usage such as the size of downloaded files are not accurate indicators of actual data consumed during a session. (h) Customers are eligible for this program only once every twelve (12) months. The Service is not available to place 500, 700, 900 or 976 calls and may not be available for certain other calls. ... You can refer to your phone user manual to confirm if Personal Hotspot is supported. IMPORTANT 911 EMERGENCY RESPONSE INFORMATION : Your Straight Talk Home Phone is designed to operate indoors only. Straight Talk Wireless Home Phone is a wireless voice service offered by Straight Talk for use indoors with a landline or cordless phone. If you’re looking to purchase a mobile hotspot, Straight Talk has a variety of affordable and contract-free hotspot plans available. Any attempt to place or receive a call on your Straight Talk phone while traveling outside of the United States could result in service deactivation and account termination without a refund for unused service. The limited warranty for the Product extends for one (1) year beginning on the date of the purchase of the Product. Voice and data (2G,3G,4G and 4GLTE) are all supported. IN THE EVENT YOU ACTIVATE SERVICE WITH TRACFONE AND DO NOT OPT OUT OF THIS PROVISION WITHIN 30 DAYS, YOUR INACTION SHALL BE DEEMED TO BE CONSENT TO THIS PROVISION COVERING DISPUTE RESOLUTION. Non-former customers may request unlocking, but Straight Talk may charge a reasonable fee. Services are provided at Straight Talk’s discretion. You must notify us in writing of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. Straight Talk may refuse any unlocking request that would result in an abuse of its Unlocking Policy or is part of an effort to defraud Straight Talk or its customers. While up to five (5) devices may be connected to your Hotspot at one time, a single connected device will experience optimal speeds. When your GSM Straight Talk Phone is roaming, an indicator light on your handset may display the word “Roam” or “RM” on the screen while the phone is not in use. Straight Talk isn’t just about competitively priced prepaid phone service – we have other features, too, like our mobile hotspots. Your coverage will also vary based upon the Straight Talk plan you select. You may activate your Straight Talk Hotspot (“Hotspot”) or Straight Talk Bring Your Own Tablet SIM Card or Activation Kit (“BYOT”) by visiting the Straight Talk website or by calling our Customer Care Center at 1-877-430-2355. Select the menu option and a selection titled “Prepaid” will display. Your Straight Talk Service is restricted such that you will not be able to make or receive calls on your Straight Talk device when you are located anywhere outside of the United States and Puerto Rico, including, without limitation, while you are offshore or in international waters. Straight Talk® is a registered trademark of TracFone Wireless, Inc. 2019 TracFone Wireless, Inc. All rights reserved. You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages you may suffer or incur resulting from: (a) anything done or not done by another person; (b) providing or failing to provide Mobile Web Services, including, but not limited to, deficiencies or problems with a phone or network coverage (for example, dropped, blocked, interrupted service, etc. How to Obtain Warranty Service . 12. Easy access with Straight Talk All You Need Plan services are deducted in the following manner: Minutes on the All You Need Plan: All calls are charged at a rate of one (1) minute per minute of use. You still have one PIN that must be redeemed within 7 days or it will be void. For example, 911 service via Wi-Fi may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. 3. So I've been using a straight talk phone for a while now because my family plan was full. You also agree not to enter unauthorized Service Plan PINs or engage in any other unauthorized or illegal use of your Straight Talk Product or the Service, or assist others in such acts, or to sell and/or export Straight Talk Products outside of the United States. Access Point Network or APN establishes an identity proof for you that helps your carrier distinguish between you and other users. Refilling Your Account after Service End Date: If you do not buy and add a new Service Plan prior to your Service End Date, your Straight Talk Service will be deactivated on the Service End Date and you may lose your telephone number. Customers using Straight Talk’s Verizon, T-Mobile, or Sprint towers qualify for mobile hotspot. Rates are subject to change without prior notice. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Your ILD Service will only work when Straight Talk Service is active and when you have a positive balance in your Account. Any support questions for these Web Content/Apps may be directed to the third party seller. 11. It may not be used for any other purpose including, but not limited to, conference calling, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted live dialogue between two individuals. The coverage areas shown do not guarantee service availability, and may include locations with limited or no coverage. To view the Straight Talk Privacy Policy please refer to our website at straighttalk.com. No representation or warranty, express or implied, is made regarding the number of minutes available for calls to a particular country or, after having placed a call, the remaining number of minutes available for calls to any particular country. You may activate your Straight Talk Home Phone by visiting the Straight Talk Home Phone website or by calling our Customer Care Center at 1-800-299-7784 from another phone. To obtain warranty service from Straight Talk on a new or reconditioned Product or Straight Talk accessories purchased from Straight Talk or Wal-Mart, please contact Customer Care at 1-877-430-2355. Offering more speed, more data, and less money through a variety of devices and plans to suit your needs, we’re here to keep you connected, no matter where life takes you. Some features are available only on Straight Talk phones purchased from Straight Talk and will not be available if you have purchased a Straight Talk SIM card or Activation Code for use on your own phone. STRAIGHT TALK WIRELESS TERMS AND CONDITIONS OF SERVICE, I. Straight Talk is not responsible for any Service outages, interruptions in service or decline in the quality of service regardless of the cause. Not all websites will be available with the Straight Talk Mobile Web Service. Blue blinking FOTA … What Network Does Straight Talk Use? STRAIGHT TALK MAKES NO WARRANTY THAT THE STRAIGHT TALK MOBILE WEB SERVICES WILL (i) MEET YOUR REQUIREMENTS, (ii) ALLOW ACCESS TO ALL THIRD PARTY SITES, OR (iii) BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. If you access, use or authorize third party applications through Mobile Web Services, you agree and authorize Straight Talk and the network carrier to provide information related to such use. You will not receive a refund if your service is terminated for violating these terms and conditions. Straight Talk Mobile Web Service is provided on an “AS IS” and “AS AVAILABLE” basis. Service is not available while roaming. All data capable phones with a web access portal powered by Straight Talk will have an option titled Refill my account. You and TracFone further agree that in the event of litigation, this section of the Agreement may be filed as an exhibit illustrating a knowing and written consent of any right to a trial by jury. Upon receipt of the device, Straight Talk will send the customer a check for the trade-in value of the handset. 4. Having the F900HSVL at your fingertips will allow you to access 4G LTE network for fast uploads and downloads. You (the Consumer) understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. Your BYOT device may not be password protected as a default. You may activate your Straight Talk Service by visiting our website at straighttalk.com or by calling our Customer Care Center from a phone other than the one you intend to activate. †† Based on a comparison of the average cost of the $45 Straight Talk Service Plan plus average sales tax and fees and the average total monthly cost on an individual 2-year service contract plan with unlimited talk, text and comparable high speed data on the top two carriers. Have you found a hotspot that’s right for you? Once you have used all Service Plans in your Reserve, the Auto-Refill purchases will resume. 5. You may access your Service Plans in your Straight Talk Reserve at any time through “My Account” found at straighttalk.com. Some functions and features referenced in the manufacturer’s manual provided with your Straight Talk Hotspot or your tablet may not be available with the Straight Talk service. Some functions and features referenced in the User Guide provided with your Straight Talk Hotspot or device connected to your Straight Talk Hotspot or your BYOT device may not be available. These maps are for general informational purposes only. 4. If Mobile Web Service, or any part thereof, is modified, interrupted, discontinued or cancelled, Straight Talk will NOT issue any refunds or reimburse you for any remaining used or unused Services. Straight Talk ILD Service is intended for live dialogue between and initiated by two individuals for personal use and not for commercial use or resale. All plan rates, features, functionality and other product specifications are subject to change without notice or obligation. The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable to any subsequent purchaser/end-user. If you use a Wi-Fi network for making or receiving calls and text messages or for any other reason, you acknowledge and agree that your use of such Wi-Fi network is permissible and that you are solely responsible for such use. No international roaming allowed. If you elect not to do so, you may not be able to obtain copies of your call detail records except upon service of a valid Subpoena or a Court order. You agree not to, and not to allow any other person to, directly or indirectly alter, bypass, copy, deactivate, remove, reverse-engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of, your SIM card. Designed to connect with up to 10 laptops, smartphones, or tablets, this hotspot – which fits in your pocket – features 4G LTE connectivity in order to provide you with the best speeds and reliability available. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting Customer Care at 1-877-430-2355. For Customers with Straight Talk Handsets Capable of Being Unlocked : Straight Talk will provide an unlocking code to customers who request unlocking, provided they meet the following conditions: (a) Customers must request handset unlocking. *At 2G speeds, the functionality of some data applications, such as streaming audio or video may be affected. Additional Terms and Conditions for Straight Talk Mobile Hotspot and Straight Talk Bring Your Own Tablet, I. The wireless telecommunications networks used to transmit data for the Service are owned and operated by licensed commercial mobile radio service providers (“Carriers”), not Straight Talk. Information on Phones : Your Phone may contain sensitive or personal information. Straight Talk® is a registered trademark of TracFone Wireless, Inc. 2019 TracFone Wireless, Inc. All rights reserved. Coverage maps for your network may also vary based on your home location so please refer to our website for the most up-to-date coverage map applicable to your device and geographic area. We cannot assure you that if you place a 911 call you will be found. If you notify us that your Product is lost or stolen, your account will be deactivated and any unused Service balance will be lost and will not be transferred. By purchasing, activating, and/or using any Straight Talk product (“Product”) or service (“Service”), you the customer (“You”) acknowledge and agree to these Terms and Conditions of Service. Additionally, for claims of $10,000 or less, You can choose to proceed with arbitration being decided on the documents submitted in an effort to minimize costs and the time it may take for an arbitrator to reach his or her decision. Any such calls are considered unauthorized usage by Straight Talk for which your Service will be immediately suspended and your account deactivated without refund. **Please note: Your Auto-Refill is determined by the last plan or card you have added to your Straight Talk phone. Service End Date: Your “Service End Date” is the last day of your Service period. Access Charges are deducted in full kilobyte increments. For more information regarding Service Plans and their offerings, including a list of available international destinations, please visit our website. ns_Z7_B8LUIVAH2R4C30AK2ASOGF00I6__RWDPageHeaderPortletView, ns_Z7_OIK61A40L0MC30AL9FH4700047__ActivationPortlet, ns_Z7_OIK61A40LOPSE0AD0ADP2530E3__addressValidation, Terms and Conditions of Service at StraightTalk.com, If you have a Straight Talk feature phone, go to. 9. Refer to the Web Content/Apps creator’s privacy policy for information regarding their use of information collected when you download, install, or use any third party Web Content/Apps. You may obtain warranty service directly from Straight Talk. 2. WE DO NOT AUTHORIZE ANYONE, INCLUDING, BUT NOT LIMITED TO, STRAIGHT TALK EMPLOYEES, TO MAKE ANY WARRANTIES ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. This 60-day grace period applies even if the customer’s telephone number was recycled or ported. ACTIVATING YOUR STRAIGHT TALK WIRELESS SERVICE. STRAIGHT TALK EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE. YOU AND TRACFONE FURTHER AGREE THAT THE ARBITRATOR MUST HONOR THE TERMS OF THIS AGREEMENT. Any provision of this Agreement which by its context is intended to apply after termination of the Agreement will survive termination, including, but not limited to, any restrictions on the use of Straight Talk Products. Absent a finding that your demand is frivolous, brought for an improper purpose, or malicious as set forth by the standards of Federal Rule of Civil Procedure 11(b), TracFone will pay the filing, administration, and arbitrator fees of an arbitration initiated in accordance with this Agreement. Each referral will give you enough reward points for a free $50 plan. YOU AGREE THAT YOU ARE AWARE THAT THERE IS NO JUDGE NOR JURY IN ARBITRATION BUT THAT AN ARBITRATOR MAY AWARD YOU THE SAME DAMAGES AND RELIEF THAT YOU MAY BE ABLE TO RECOVER IN A COURT OF LAW. Further, You and TracFone agree that the arbitrator may not consolidate proceedings or more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. If we are unable to resolve your dispute within 30 days of your notice to us, You agree to submit your dispute to binding arbitration or small claims court as set forth in this provision. All other Service Plans associated with other Straight Talk products will not work with your Straight Talk Hotspot or BYOT device. Please note that you have no ownership rights to any IP address or any other identifier associated with your Service and You acknowledge and agree that we may change any such IP address or other identifier associated with your Service at any time without prior notice to You. Neither You nor TracFone shall disclose the existence, contents, or results of any arbitration except to the extent required by law. Since the average mobile hotspot device is capable of bandwidth and connection speeds to rival that of the typical Wi-Fi, it helps to have this useful device while you’re out on trips or in the countryside. We may interrupt or terminate your service without notice for any conduct that we believe violates this Agreement, if you behave in an abusive, derogatory or similarly unreasonable manner with any of our representatives, if we have reasonable cause to believe that you are using your Straight Talk phone and/or wireless service for an unlawful purpose or in a way that may adversely affect our Service, if you engage in any deceptive or unfair conduct with respect to your Straight Talk phone and/or wireless service. Any unused Service Balance(s) that exist at the time you refill your Service and/or at your Service End date will not carry over or accumulate. The Straight Talk Unlimited Plan MAY NOT be used for unauthorized uses that adversely impact our Service. Do not rely solely on your Straight Talk Wireless Home Phone in an emergency situation. Now, after calling straight talk support five times, I cant make phone calls, texts, or anything. To reveal your PIN, scratch the gray strip on your Service Plan card. When you use Wi-Fi Calling to dial 911 and your are away from your Primary Address, we will have no information about your location. Minutes and Service have no cash value and do not accumulate. Please forward your dispute to TracFone Wireless, Inc., Attn: Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, FL 33178. In the event of an emergency call to 911, you should be prepared to provide your address and exact location inside the premises. †To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM. All data amounts as quoted are approximate. However, the Straight Talk phone number you provide when purchasing a $10 Global Calling Card will be the only number that is permitted to dial internationally. So I’ve been with Straight Talk for almost 6 years and had no issues till today,I refilled my data like usual with the 65 dollars unlimited with 20gb hotspot and I was using hotspot all of of a sudden it quit working I only used 4.5 gb out of the 20 now my hotspot button won’t even turn on. For Customers with Straight Talk Handsets not Capable of Being Unlocked : Beginning September 1, 2015, Straight Talk will provide customers with a partial refund or credit against the purchase of a new Straight Talk Handset if they meet the following conditions: (a) Customers must request handset unlocking. The Refill my account feature may not be available in all phone models. Straight Talk service will only work with wireless devices that are compatible with our network. Excludes taxes, fees, autopay discounts and limited time pricing. You are further responsible for the purchase and maintenance of any additional hardware, software and/or internet access required in order to use the Straight Talk service. Neither Straight Talk, nor any Carrier, shall have any liability for Service failures, outages or limitations of Service. Product Title Straight Talk $25 Mobile Hotspot 30-Day Plan (Email ... Average rating: 2.4 out of 5 stars, based on 37 reviews 37 ratings Current Price $25.00 $ 25 . The All You Need Plan is not compatible with Straight Talk smartphones and will not work with any non-Straight Talk phones (basic phones and Smartphones). Simply add the device to your cart on our website, choose your compatible service option and place your order – soon enough, you’ll be browsing on the go. Do not rely solely on your Straight Talk phone in an emergency situation. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. The Straight talk $25 mobile hotspot 30-day plan. So, once you have the hotspot set up, you can tether a variety of devices to it, from smartphones and tablets to computers, for convenient access to the World Wide Web wherever the hotspot receives coverage – simple as that. Straight Talk offers a range of cheap cell phone plans.This means that you can choose a … The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: (a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Straight Talk, including damage caused by shipping. ∆By texting keywords to 611611, you are consenting to receive response messages. Please see apple.com for more information. Excludes taxes, fees, autopay discounts and limited time pricing. 7. Please note that You have no ownership rights to any telephone number, IP address or any other identifier associated with your wireless service, and You acknowledge and agree that we may change any such number, IP address or other identifier associated with your Straight Talk service at any time without prior notice to You. ( f ) customers must possess a Straight Talk Reserve cease to provide your address and set... Reasonable fee take 60 days before they can be used through Straight Talk will send the customer, reside the... Each call are rounded up to 4G LTE speed, you will not receive a refund 30. May provide you with access to an unsecured Wi-Fi network which could impact your data security 04631 zip where..., Talk, nor any carrier, shall have any liability for Service failures, outages or limitations Service... General Terms and Conditions for Straight Talk Reserve, the functionality of some data applications, such as waiting. 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